Control TV Episode #5: ITI software group, Pandemic, Vendor Management

Episode #5 - August 21, 2009

Episode length: 11 minutes, 53 seconds

View on Viddler

Intro:

• We've got our first live studio audience
  
• Find your hosts on Twitter: @SonyaJMills and @JimKisch
• New Client shout-out: Linda and Jason at Citizens Bank of New Ulm
  

Have Questions?

• www.continuity.net - Join Community and ask your banking peers
  
• Ask the Expert forums (on Community):
  • Andy Greenawalt [Information security]
  • Jim Kisch [Compliance and Risk Management]
  • Jesse Torres [Social Media Best Practices]
  • Karen Licker [Social Media Best Practices]
  
  
• LinkedIn: Compliance Support Group
• Twitter: @CE_Community and/or #ControlTv

What's Happening in the Forums?

The Uniti-East group has been using Control's community since last fall and we're looking forward to attending their annual conference in September. Recently members of the midwest Uniforum group and the Mid-South ITI User Group.

Additionally, we've got a Jack Henry user group and a Fiserv PCS user group if you use that software and are looking for others to talk about issues within your operations and data centers, those groups are a great resource. If you use a different vendor for your banking software and are interested in setting up a group on our community, please drop us a note and we'll get you set up!

Compliance Challenge of the Week:

Pandemic Planning and Response: Financial institutions need to be prepared for a pandemic incident. Prepare for up to 50% staff absences for periods of 2-3 weeks at the height of the pandemic. Implement vital testing, training, preparation and communication procedures.

Who: Sr. Management, HR, operations, compliance, IT, legal

How Often: quarterly/semi-annual. dependent on alerts

And by the way, we've got an ActionPack for that, just hit install and the entire process: from policy creation through audit, is automated for you.

FreePolicyTuesday:

Completely free on www.continuity.net for 1 week. All past policies are noted and archived on our free community.

• Vendor Management Policy
  

This policy was generously provided by Jesse Torres of Pan American Bank. The purpose of this policy is to provide guidance relative to the management of vendor relationships. Senior management and the Board of Directors recognize that the development of relationships with vendors is established as a way for the financial institution to offer certain products and services without the need to develop the products and services “in house.” Such “outsourced” relationships benefit the financial institution through reduced costs, improved performance, increased business competitiveness, access to a superior knowledge base and the need for a limited in-house staff to support the financial institution’s business needs.

Closing Comments:

• Check back on Tuesday to check out our next Free Policy Tuesday. We now publish this on the blog as well so you can subscribe to the RSS feed to be notified of each new release.
  
• interested in seeing the show live?
• please leave any feedback in the comments section