Control Tv Episode #4

Episode #4 - August 14, 2009

Episode length: 10 minutes, 57 seconds

View on Viddler

Intro:

• Find your hosts on Twitter: @SonyaJMills and @JimKisch
• New Client shout-out: Jesse and Carlos at Pan American Bank
  

Have Questions?

• www.continuity.net - Join Community and ask your banking peers
  
• Ask the Expert forums (on Community):
  • Andy Greenawalt [Information security]
  • Jim Kisch [Compliance and Risk Management]
  • Jesse Torres [Social Media Best Practices]
  • Karen Licker [Social Media Best Practices]
  
  
• LinkedIn: Compliance Support Group
• Twitter: @CE_Community and/or #ControlTv

What's Happening in the Forums?

Social Media Best Practices Group Ask the Experts forum:

Jesse Torres: President and CEO of Pan American Bank in Los Angeles. Mr. Torres' experience includes positions with the Office of the Comptroller of the Currency, a Big Four accounting firm and large and small west coast financial institutions. Mr. Torres is also the author of the popular Community Banker's Guide to Social Network Marketing and the Community Banker's Guide to Hispanic Marketing. Mr. Torres can be found on his blog at socialmediabanking.blogspot.com, on LinkedIn at www.linkedin.com/in/jessetorres or @jstorres on Twitter.

Karen Licker: Co-Founder of Bankerstuff.com, has over 20 years of experience in retail banking management and marketing. She has become a recognized leader in providing bankers with unbiased & cutting edge information on the subject of social networking and social media strategy. Karen holds her Bachelor's degree in Ethical, Political and Social Philosophy from the University of Massachusetts, and is a noted lecturer on retail bank sales & marketing strategy at industry conferences and workshops. Karen can be found on LinkedIn at http://www.linkedin.com/in/karenlicker and as @bankerstuff on Twitter.

Coming soon; Bankerstuff 2 part Social Media Toolbox webinar series

• Hear from thought leader on what’s important
• Learn from the community banker what they did that’s working
• Walk away from the sessions with tools to use right now
• Continue to share/explore ideas and resources on the social media group

Compliance Challenge of the Week:

Vendor Management: Financial institutions large and small rely on many vendors. All vendors require some level of oversight. There's lots to do in this area.

Who: IT Manager and Compliance

How Often: Monthly contract reviews, quarterly service level agreements and annual policy reviews

And by the way, we've got an ActionPack for that, just hit install and the entire process: from policy creation through audit, is automated for you.

FreePolicyTuesday:

Completely free on www.continuity.net for 1 week. All past policies are noted and archived on our free community.

• IT Audit
  

The purpose of the external IT audit policy is to establish written guidelines for IT audit coverage that will satisfy the board's audit responsibility for this area. This policy establishes the structure of IT audit coverage, and establishes the scope and frequency of IT audit coverage.

Closing Comments:

• Tuesday 8/18/09 Free Policy Tuesday will be Vendor Management
  
• interested in seeing the show live?
• please leave any feedback in the comments section